Returns & Exchanges

At Just Herbs, we strive to ensure your Ayurvedic beauty experience is seamless, offering a 7-day return policy for products that are damaged, defective, or incorrect upon arrival. We are committed to your satisfaction and will facilitate a replacement or refund to ensure you receive the quality you deserve.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 7 days of delivery, providing your order number and clear images of the product.

• 2.
  Quality Evaluation

  Our specialized team will review your request and photos to verify the concern against our quality standards and return eligibility criteria.

• 3.
  Pickup Arrangement

  Once approved, we will schedule a reverse pickup from your delivery address at no additional cost to ensure a hassle-free return process.

• 4.
  Refund or Replacement

  After the returned item reaches our warehouse and passes inspection, we will immediately initiate your full refund or dispatch a fresh replacement.